Generating an Event-Ticket Report

The output of an Event1. Either a log message that a Manager has standardized (i.e. normalized) for use by TLC (a.k.a. Normalized Messages), or an event or vulnerability imported from a scanner. 2. An 'event message' collected from a Log Source.-Ticket Report is a PDF document with details about Event Tickets. In the Ticket CenterThe TLC Console1. Tripwire LogCenter Console is the software for the TLC graphic user interface (GUI), or 2. The Tripwire LogCenter GUI. Through the TLC Console, you can configure TLC, oversee your TLC environment, and manage log and event data. component that is a complete ticketing and incident-handling system., you can generate an Event-Ticket Report with current information about a single ticket.

In the TaskCreated and configured in the Task Manager, a Task queries Events, Hosts, or Scanner Events in an Event-Management Database to perform an operation. Types of Tasks include Layout-Panel, Administrative, and Search Tasks. Manager, you can create a Report TaskA type of Search TaskA type of Task that performs a query of data in an Event-Management Database. Types of Search Tasks include List, Graph, and Report Tasks. that queries an Event-Management Database and compiles the results in a PDF report file. to define and schedule an Event-Ticket Report about one or more tickets. To create a Report Task, see Working with the Task Manager.

To generate an Event-Ticket Report in the Ticket Center:

1.

In the side bar, select Resources >Ticket Center.

TLC presents your Event Tickets in the workspace table.

Tip	You can sort, group, and filter the contents of tables. For more information, see Working with Tables).

2.

In the workspace, select the Event TicketA work ticket for an Event in an Event-Management Database. for which you want to generate a report.

3.

ClickGenerate Report for selected ticket.

TLC presents the compiled Report in the Report Center tab.

With the buttons along the top of the Report Center tab, you can review, print, re-format, save, and email the Report. For more information, see Working with Report Output.