Event-Database Viewer. For an introduction to Event Tickets and acknowledgments, see Working with Event Tickets.
To acknowledge an Event Ticket assigned to an Event in the Event-Database Viewer:
| 1. | In the side bar, select Events >Event-Database Viewer. |
| 2. | To display Events in the main pane, select an Events option or Search in the side bar. |
| 3. | In the main pane, select the Event. |
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Tips |
If the Acknowledge column for an Event contains If the Event Ticket icon |
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| 4. | In the button bar, click Acknowledge Event Tickets for selected items and select an acknowledgment. |
To acknowledge that you are aware of the Event Ticket, select Ticket Created.
To indicate that the ticket reflects an Event of no significance, select False Positive.
To indicate an Event that occurred previously, select Repeat Event.
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Tips |
To create custom values for acknowledgments, see Working with Global Event-Ticket Settings. To view acknowledged Event Tickets, click |
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, the Event has been acknowledged.
appears in an Event's 
View acknowledged Event Tickets