Event-Database Viewer. This topic explains how to:
Create a new Event Ticket for an Event, Host, or Scanner Event.
Assign an Event, Host, or Scanner Event to an existing Event Ticket.
Remove an Event, Host, or Scanner Event from an Event Ticket.
For more information about Event Tickets, see Working with Event Tickets.
To work with Event Tickets in the Event-Database Viewer:
| 1. | In the side bar, select Events >Event-Database Viewer. |
| 2. | In the side bar of the Event-Database Viewer, select an option to display items in the main pane. |
To display Events, select Events, an Event-field value under List Events, or a Search.
To display Hosts, select Hosts or a Host-field value under Hosts.
To display Scanner Events, select Vulnerabilities or a scanner-field value under Vulnerabilities.
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Tip |
For Event-field descriptions, click here. |
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| 3. | To create a new Event Ticket for an Event(s): |
| a. | In the main pane, select the Event(s). |
| b. | In the button bar, click Ticketing > Create Ticket to open the Ticket tab. For further instructions, see Working with Event Tickets. |
To assign an item(s) to an existing Event Ticket:
| a. | In the main pane, select the item(s). |
| b. | In the button bar, clickTicketing > Add to Existing Ticket. |
| c. | Enter search criteria for the ticket in the Search field and drop-down, and click Search. |
| d. | Select the ticket and click Add. |
To remove an item(s) from an existing Event Ticket:
| a. | In the main pane, select the item(s). TLC presents the Details panel at the bottom of the Event-Database Viewer. |
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Tip |
If the Event Ticket icon The Event Name column of an Event The Host Name column of a Host The Vulnerability Name column of a Scanner Event To open the ticket, select the item and click |
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| b. | In the Event Tickets tab of the Details panel, select the ticket and click  Remove. |
| c. | In the confirmation dialog, click Yes. |